FREQUENTLY ASKED QUESTIONS

We’re here to help

Ask Question

When is the best time of year to get my car detailed?

Don’t forget the winter months are the most crucial time to detail due to the rapid changes in temperature, road construction, salt and other elements that are especially hard on your vehicles exterior. Not to mention that the Magnesium Chloride they are using on the roads these days is proving to be even more harmful than we thought to the exposed surfaces of your car. While it’s easy to rationalize that “it’s just going to get dirty again anyway”, properly applied sealant is your only defense! Plus it makes it easier to wash off all that harmful grime.

What if its going to rain?

Rain doesn’t effect the detailing process. If you see the weather and it’s goin to be raining or snowing, make sure that you contact us by phone prior to noon time the day before your scheduled appointment and we can reschedule your vehicle.

“How often should a vehicle be detailed?”

“How often should a vehicle be detailed?” We recommend at least 2 to 5 times a year depending on your driving and car washing habits and how you store your vehicle. Is it parked inside or outside most of the time? Do you wash it every other day or maybe only once a month? How do you wash it? Do you spend so much time in your vehicle that you feel like it’s your home? These are just some of the determining factors that we consider in recommending what maintenance schedule is best for you.
Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it.  It is usually when selling a vehicle that most people consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to a like new condition. That’s why we urge our customers to think of auto detailing as a maintenance program the same as changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a “factory paint job”!

In order for us to spend a sufficient amount of time preparing your vehicle’s paint and applying the coating, you will need to leave your vehicle with us for at least one day, and potentially multiple days depending on the state of your car’s paint and the options you choose. Please contact us to determine the exact length of time we will need for your vehicle.

No. A Ceramic Coating does not make your car bullet-proof. In fact, the scratch resistance of Ceramic Coatings is often exaggerated. While the surface of a cured Ceramic Coating is harder than a vehicle’s factory clear coat, it is still susceptible to chips and scratches.
No. While a Ceramic Coating does provide a level of protection for your cars paint, it is no substitute for the comprehensive protection provided by a premium Paint Protection Film (otherwise known as Clear Bra). A premium Paint Protection Film is far thicker than a Ceramic Coating, and its surface is designed to self-heal from chips and scratches.
We have been detailing since 2009. We use only the best chemicals which have been proven on our personal vehicles prior to applying them on client vehicles. We exclusively use Auto Magic, Malco & GTECHNIQ. We approach every vehicle as if it was our own! Anyone can clean a vehicle but it takes a professional with experience, proper equipment and most importantly experience.
“Good work isn’t cheap and cheap work isn’t good!”. This is so true. Where are you more likely to find the most succulent, delicious steak – at an all-you-can-eat buffet or a premier steak house? We are the premier steak house. We have built a reputation through our years of experience and first-class service! We use only the very best Equipment & Chemicals. A “one size fits all” approach to detailing is unrealistic. The reality is that a seasoned professional like myself could literally spend an entire week detailing your car to complete perfection. This is both unrealistic and inappropriate for virtually everyone and every car.

Shop hours are Monday-Saturday 9am-5pm
However we do offer 24 Hour emergency services for those situations that just cant wait! Spill gasoline or milk in your new vehicle? Vomit, Pet accidents that if left untreated can become significantly worse and more expensive to fix issue.
For emergency service please call (508) 846-8302

We prefer Cash, however we do take Master Card, Visa, and American Express. We DO NOT accept checks.

Common courtesy (and to receive a refund of your deposit) Customers are required to contact us via phone before noontime the day prior to your scheduled appointment. This gives us a chance to make other arrangements and attempt to fill your slot. If for some reason you do not show up, or cancel by noontime the day before your appointment, then your deposit will not be refunded due to our lost time and labor. Please try to give us as Much notice as possible if you need to cancel or reschedule.
Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it.  It is usually when selling a vehicle that most people consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to a like new condition. That’s why we urge our customers to think of auto detailing as a maintenance program the same as changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a “factory paint job”!
In order for us to spend a sufficient amount of time preparing your vehicle’s paint and applying the coating, you will need to leave your vehicle with us for at least one day, and potentially multiple days depending on the state of your car’s paint and the options you choose. Please contact usto determine the exact length of time we will need for your vehicle.
No. A Ceramic Coating does not make your car bullet-proof. In fact, the scratch resistance of Ceramic Coatings is often exaggerated. While the surface of a cured Ceramic Coating is harder than a vehicle’s factory clear coat, it is still susceptible to chips and scratches.
No. While a Ceramic Coating does provide a level of protection for your cars paint, it is no substitute for the comprehensive protection provided by a premium Paint Protection Film (otherwise known as Clear Bra). A premium Paint Protection Film is far thicker than a Ceramic Coating, and its surface is designed to self-heal from chips and scratches.

Yes, we do puke!   Life happens.  We specialize in barf from toddlers, college kids and dogs. The sooner the better so don’t hesitate and let things bake in.

Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it.  It is usually when selling a vehicle that most people consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to a like new condition. That’s why we urge our customers to think of auto detailing as a maintenance program the same as changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a “factory paint job”!

We are factory trained and certified installers of Opti-Coat Pro+

Ceramic Coatings and traditional waxes or sealants serve similar purposes. Both are aimed at providing a level of protection from environmental contaminates and enhancing a vehicle’s gloss. However, a Ceramic Coating is a higher performing and more permanent solution. While a traditional wax has to be reapplied every few months, a Ceramic Coating provides multi-year protection. See our page on Ceramic Coatings to learn more.

To schedule an appointment, you can either stop by the shop or call us 978-263-0528 to schedule an appointment. We do require a fully refundable deposit for all scheduled appointments.

I highly recommend that you let us detail your new vehicle as soon as possible. There will be tons of contamination that needs to be removed. The worst being the shipping contamination, such as sea-salt, exhaust, rail-dust, industrial fallout, or tree-sap that might have contacted the clear-coat during shipping.



We do this by using our clay-bar treatment. Also its
best to start your car’s life with a solid coat of wax or
step it up and give your new investment the ultimate
protection and shine with a GTECHNIQ Ceramic
Coating!.

All Gtechniq protective coating applications are tested and guaranteed to last throughout, if properly maintained. Crystal Serum comes with a 7-year guarantee. Crystal Serum Light comes with a 5-year guarantee. Gtechniq coatings are only covered by

guarantee when applied by an accredited detailer or approved dealership and upon completion of Gtechniq’s online guarantee registration.
Over the past 10 years there have been so many instances where people schedule appointments and don’t call or show up. As a small business when a customer does not show up for their scheduled appointment we completely lose money for that day. A complete detail can take upwards of 6+ hours. By taking a deposit, I’ve found that customers are much more likely to keep their scheduled appointments or they contact us if they need to cancel or reschedule and that allows us to try and fill that spot. We have no interest and keeping someone’s deposit, we would much rather detail their vehicle.
I highly recommend that you let us detail your new vehicle as soon as possible. There will be tons of contamination that needs to be removed. The worst being the shipping contamination, such as sea-salt, exhaust, rail-dust, industrial fallout, or tree-sap that might have contacted the clear-coat during shipping.

We do this by using our clay-bar treatment. Also its best to start your car’s life with a solid coat of wax or step it up and give your new investment the ultimate protection and shine with a GTECHNIQ Ceramic Coating!.

Please, feel free to e-mail me, if you need more specific help or your question was not covered here.
Yes, we do puke!   Life happens.  We specialize in barf from toddlers, college kids and dogs.   The sooner the better so don’t hesitate and let things bake in.

Detailing has proven to be effective in getting you a better resale/trade-in price.  So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it.  It is usually when selling a vehicle that most people consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to a like new condition. That’s why we urge our customers to think of auto detailing as a maintenance program the same as changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a “factory paint job”!

We are factory trained and certified installers of Opti-Coat Pro+

Ceramic Coatings and traditional waxes or sealants serve similar purposes. Both are aimed at providing a level of protection from environmental contaminates and enhancing a vehicle’s gloss. However, a Ceramic Coating is a higher performing and more permanent solution. While a traditional wax has to be reapplied every few months, a Ceramic Coating provides multi-year protection. See our page on Ceramic Coatings to learn more.
Let the auto detail experts of Massachusetts handle all your cleaning and polishing services. With over 20 years of experience in the auto detailing industry, you can trust that we’ll provide you with maximum results at a competitive price to keep your car looking show-room pristine.